FAQs

We do not sell or create settings unless the customer is also purchasing a center stone from Magnolia Gems. Our settings are made-to-order with each one handcrafted for a center gem with unique characteristics to ensure the quality of the finished piece. For this reason, we do not provide stand-alone settings or semi mounts. Please let us know if we can assist you with selecting a center gem from Magnolia Gems.

We are happy to extend a formal hold to remove a diamond from the website for up to three days. To do so, we require a non-refundable deposit of $150 per diamond. Each hold may be extended for an additional three days for an additional $150 deposit. If you make a purchase within one year of placing a diamond hold, a store credit equal to the total hold deposit amount will be applied to your order, up to the total order value. Any remaining store credit issuable for diamond holds may be applied to subsequent purchases, but will expire after one year.

Diamonds currently graded by GIA, GCAL, HRD, and IGI are laser inscribed on the girdle with an identification number and/or a unique symbol. Laser inscriptions provide peace of mind when making a diamond purchase since they are an easy way to identify a diamond.

Yes. Magnolia Gems lab diamonds are certified by independent diamond grading labs, and have an inscription that matches the number on the laboratory certificate.

For most styles, we match the type of accent diamonds with the type of selected center diamond. If you select a lab grown center diamond, then the accent diamonds on your setting may also be lab grown, as indicated in the product details. All wedding band stones are lab grown unless specified in their name or under the product details.